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40Gundersen Health System is seeking a highly motivated Infrastructure Engineer Associate to join our Network Services team!
Responsibilities:
Design, implement, and maintain Cisco solutions including Call Manager (UCM), gateways and endpoints.
Optimize and troubleshoot Cisco Collaboration to ensure exceptional voice and video quality for users
Provide technical support as needed to internal stakeholders
What's Available:
Fulltime, 80 hours biweekly (1.0 FTE)
Schedule: Monday-Friday 8:00am-5:00pm with the occasional need to work outside of typical hours as needed based on business needs.
Location: Onalaska, Wisconsin Support Services Building
An Ideal Candidate Will Have:
Bachelors degree required or equivalent years of experience and education
1.5+ years of experience with Cisco Unified Call Manager
1.5+ years of experience with Cisco Unity Connections
1.5+ years of experience with Cisco Voice Gateways
1.5+ years of experience with Analog Voice Circuits
Prior experience with Cisco UCCE, CPV, Cisco Emergency Responder, RedSky, and Cisco ISR Routers also a plus
Valid Driver's License (DL)
In addition to this meaningful and important work, we offer a competitive benefits package:
Benefits:In addition to medical and dental, we have pet insurance and a substantial contribution to retirement
Work/life balance:24/7 Employee Assistance Program for employees and their families, generous PTO and paid holidays
Health/Wellness:GunderZen Relaxation Room including massage chairs, corporate gym and yoga, local gym discounts
Professional Development:Tuition Invest Program totaling up to $3k per year, access to a catalogue of hundreds of internal courses, corporate incubator, Career Development Center
DEI:12 months of Celebration to include monthly educational events, DEI Committee
Other:18% discount on data plan through Verizon, 20% discount at Gundersen locations for services not covered by insurance
Ready to leverage your Cisco expertise and make a real impact? Apply today!
Job Description:Ensures technology domain capabilities (network, storage, etc.) are aligned, cost-effectively, with the long-term needs of the enterprise and technology architecture
In ITDS, we are committed to a culture of service to all that is built on the foundational values of respect, transparency, and trust. The culture of service includes providing excellent customer service to the end-users by adhering to these principles:
In every interaction, display active listening and communicate in a clear, respectful, and timely manner across a variety of channels (in-person, phone, email, live chat, etc.).
Maintain an empathetic, calm and professional attitude toward colleagues and end users.
Collaborate within and across teams and departments to resolve issues quickly and efficiently.
Main Responsibilities:
1. Manage all installed systems and infrastructure.
2. Utilize knowledge of computers and electronics to plan and engineer solutions to applications problems, system administration issues, and network issues.
3. On a limited basis, applies basic principles, theories, and concepts to job assignments.
4. Work, closely managed, involves limited problem-solving, following standardized practices and procedures.
5. Typically interfaces with direct leader and other Professionals in work group.
6. Performs other duties as assigned.
Education:
REQUIRED
Bachelor's degree or equivalent years of experience and education
Work Experience:
No experience required
License and Certifications:
REQUIRED
Some positions may require a valid Driver's License (DL)
Age Specific Population Served:
(N/A)
OSHA Category:
Category III - No employees in this job title have a reasonably anticipated risk of occupational exposure to blood and/or other potentially infectious materials.
Physical Requirements/Demands Of The Position:
Sitting Frequently (34-66% or 5.5 hours)
Static Standing Rarely (1-5% or .5 hours)
Walking/Standing Frequently (34-66% or 5.5 hours)
Driving Frequently (34-66% or 5.5 hours)
Stooping/Bending Occasionally (6-33% or 3 hours)
Squatting Occasionally (6-33% or 3 hours)
Kneeling/Half Kneel Occasionally (6-33% or 3 hours)
Climbing Stair Occasionally (6-33% or 3 hours)
Climbing Ladder Frequently (34-66% or 5.5 hours)
Reaching - Shoulder Level Occasionally (6-33% or 3 hours)
Reaching - Below Shoulder Occasionally (6-33% or 3 hours)
Reaching - Above Shoulder Occasionally (6-33% or 3 hours)
Repetitive Actions - Pinch Forces Occasionally (6-33% or 3 hours)
Repetitive Actions - Grip Forces Occasionally (6-33% or 3 hours)
Repetitive Actions - Fine Manipulation Rarely (1-5% or .5 hours)
Lifting - Floor to Waist Occasionally (6-33% or 3 hours) Number of lbs 25-50Lifting - Waist to Overhead Occasionally (6-33% or 3 hours) Number of lbs 25-50
Lifting - Other Occasionally (6-33% or 3 hours) Number of lbs 25-50
If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267
Equal Opportunity Employer
EEO/AA/Veterans/Disabilities